Turns Feature Release
2025 was a landmark year for Turns, beginning with its acquisition by PayRange. We rolled out 750+ AI-driven upgrades—spanning AI insights, automation, POS enhancements, and smart reporting—to help laundry businesses run smarter, faster, and more profitably. Built from global customer feedback, every update moved laundry operations closer to a truly intelligent, future-ready platform.
From Vision to Scale — Turns Acquired by PayRange.
In February 2025, PayRange expanded beyond cashless payments by acquiring Turns, bringing an all-in-one business management platform to laundromats and dry-cleaning businesses.
January
Re-Weighing Functionalit
Introducing Re-Weighing in Turns POS to ensure accurate order weights. Reduce billing errors, improve processing efficiency, and track re-weigh history easily for smoother, more reliable laundry operations.
Watch VideoText Bot Feature
Introducing Text Bot by Turns—customers can schedule pickups, check order status, view pricing, and contact your store instantly, all with a simple text. Faster responses, happier customers.
February
Cash Denomination Feature
The Cash Denomination feature in Turns enables fast, accurate cash entry using preset denominations. Reduce errors, speed up reconciliation, and gain clear cash breakdowns in reports.
Watch VideoAI-Powered 2-Way Chat
Turns’ AI-Powered 2-Way Chat lets you connect with customers in real time via text, images, and audio. Chat directly from Business Manager, view customer segments, and customize AI auto-assist for smarter engagement.
Watch Video
March
Assign Employee Feature
The Assign Employee feature in Turns enables effortless order assignment, automatic tip splitting, real-time performance tracking, and detailed reports to improve accountability and streamline operations.
Watch VideoPromotions Feature
Turns’ Promotions feature helps attract customers and boost revenue with flexible discounts. Create targeted offers by service or customer type, set limits and expiry dates, and support both pickup and drop-off orders.
Watch Video
April
Mobile Ordering App
The Turns New Mobile Ordering App lets customers book laundry and dry-cleaning services directly from their phones. With a sleek interface and faster performance, it delivers a smooth, convenient ordering experience.
Export Reports to Excel
Export all reports from Turns Business Manager in Excel format. Filter by date range, analyze trends offline, simplify audits, and gain full control over your laundromat’s business data.
May
New Bag Tag Design
Turns introduces a redesigned bag tag with a sleek, modern layout. Easier to read, simpler to manage, and designed to reduce mix-ups while enhancing your laundromat’s professional image.
Payment Type Filter in Reports
The new Payment Type Filter lets you view revenue by cash, card, online, or wallet. Understand customer payment preferences, simplify accounting, and improve financial planning with clearer insights.
June
Smarter Address Search
Smarter Address Search in Turns provides faster, more accurate address lookup, reducing errors and making order placement smoother for customers and staff.
Auto Store Assignment
Auto Store Assignment automatically assigns customers to the nearest store, eliminating manual selection, reducing mix-ups, and ensuring faster, more accurate order routing.
July
Powerful Personal Branding
Showcase promotions, special offers, and key messages directly in the app. Use dynamic sections on the home and login screens to highlight what makes your laundromat stand out.
Store & Employee Operations Control
Control store operations and employee access with ease. Enable or disable store activities and manage employee permissions to ensure smooth, secure, and well-governed daily operations.
August
New Price List View
The new Price List View offers a cleaner, more actionable interface, making it easier to manage pricing, review services, and update rates quickly and accurately.
CCI Payment Integration
CCI Payment Integration enables faster, seamless laundry payments through CCI devices, improving checkout speed and providing a smoother payment experience for customers.
Watch Video
Hold Order Feature
The Hold Order feature lets you pause and resume orders instantly without losing data, helping staff manage interruptions while keeping order details accurate.
Watch VideoSeptember
Enhanced Pickup & Delivery Timing
Enhanced Pickup & Delivery Timing offers greater scheduling flexibility for customers and drivers, improving route planning, on-time deliveries, and overall service efficiency.
Automated Machine Control
Automated Machine Control lets you auto-stop machines to save energy, reduce manual monitoring, and improve operational efficiency across your laundry operations.
October
Employee & Route Cloning
Employee & Route Cloning lets you instantly duplicate staff profiles and delivery routes, saving setup time and ensuring consistent operations across locations.
Enhanced Weight-Based Management
Enhanced Weight-Based Management improves handling of variable-weight items with better processes and accuracy, ensuring fair pricing and smoother order management.
November
November (Mega Release — 50+ New Features)
In November 2025, Turns launched the 20 Days, 20 Features Challenge, delivering continuous innovations driven by real laundromat needs. Following strong customer feedback, we rolled out 50+ additional enhancements across AI, automation, operations, payments, and analytics—designed to reduce manual work, improve accuracy, and deliver greater efficiency, control, and productivity for modern laundry businesses.
Watch 20 Days Challenge
TurnsIQ – The First AI for
AI-Powered Insights in Reports
TurnsIQ Voice Input
Faster Multi-Store Route Management
Customer Mobile App Analytics
Tag Configurator (Garment & Bag Tags)
Multi-Language Customer App
Active & InactiveCustomer Insights Report
Driver Tipping
Rating & Feedback
System
Today’s Delivery List
Payment Type Filter
Order Hub Status Counts
Track Text Credit Usage
Smart Onboarding Flow
Priority Order Management
Break & Attendance Management
Multiple Stripe Accounts per Business
Bulk Edit for Retail Inventory
Multi-Language Support
December
Employee & Route Cloning With Geofencing Support
Clone employees and delivery routes with a single click. Save setup time, maintain consistency, and scale operations faster without manual reconfiguration.
Sales Summary Report
Get a complete view of your business with the Sales Summary Report. Track revenue, services, and payment insights in one clear dashboard for smarter decisions.
