Every industry today is embracing the power of AI — from retail and healthcare to finance and logistics — turning complex data into smarter decisions and faster growth.

So, the Turns Team decided it’s time for the laundry and dry cleaning industry to experience that same transformation.

You’ve been running your business for years. You know your customers, your processes, and you take pride in your work.

But here’s the question that keeps even the best business owners up at night:

Are you leaving money on the table?

Maybe your most profitable services hide in plain sight while you focus on the ones that drain your time.

Maybe your busiest days go unnoticed because you’re buried in spreadsheets.

Maybe you’ve got star employees and loyal customers — but no clear way to see or retain them.

The problem isn’t effort. It’s insight.

You’re surrounded by data but starved for clarity.

That’s why we built TurnsIQ — your AI-powered business analyst, available 24/7, built specifically for laundromat and dry cleaning owners.

Ask it anything. Get instant answers.

From revenue reports to customer trends — TurnsIQ makes your data work for you, not against you.

What Makes TurnsIQ Different?

For the first time ever, there's an AI assistant built from the ground up for laundry and dry cleaning businesses. Unlike generic business tools that treat your operation like any other retail store, TurnsIQ understands the unique rhythms of your industry – peak hours, seasonal patterns, service margins, and the metrics that actually matter to your bottom line.

No technical skills required. No complex dashboards. No learning curves. Just ask a question the way you'd ask a colleague, and get answers instantly.

The Real Problems TurnsIQ Solves

Problem #1: Lost Revenue Visibility

You're making money, but do you really know where it's coming from? Are your premium services generating the returns they should? Is rush processing actually profitable, or are you just staying busy?

With TurnsIQ: Ask "What are my top-performing services this month?" and instantly see which services drive your real profits. Adjust your pricing, staffing, and marketing around what actually works. Stop pushing services that barely break even.

Problem #2: The Employee Mystery

You hire, train, and hope for the best. But which employees are genuinely productive? Who's moving orders fast without compromising quality? Who needs coaching? You probably have no idea – and that costs you thousands annually in wasted labor and inconsistent output.

With TurnsIQ: Ask "Who are my top-performing employees this month?" or "What's the average processing time per employee?" and suddenly you have data-driven coaching conversations. Recognize your stars. Identify who needs support. Make staffing decisions that actually stick.

Problem #3: Revenue Blind Spots

You know Monday is busy. But is Monday actually your highest-revenue day? And if it is, are you staffed appropriately? Or are you overstaffed on slow days? Most owners operate on hunches here – and hunches cost money.

With TurnsIQ: Ask "Which days generate the most revenue?" or "What are my busiest hours?" and you'll finally see the real patterns. Staff smarter. Adjust hours strategically. Run promotions when they'll actually move the needle.

Problem #4: Shrinking Profit Margins

Growing revenue feels good until you realize your margins are shrinking. Rising costs eat into profits while you stay focused on order volume. You need to know: Am I actually getting more profitable, or just busier?

With TurnsIQ: Ask "How's my profit margin trending?" or "What's my average ticket value?" and you'll spot margin erosion before it becomes a crisis. You can then adjust pricing, negotiate supplier costs, or refocus on higher-margin services before the damage is done.

Problem #5: Customer Loyalty Leaking Away

Regular customers are your lifeblood. But you have no system to know when a loyal customer has gone silent. By the time you notice they're gone, they've already switched to a competitor. You're constantly chasing new customers instead of keeping the good ones.

With TurnsIQ: Ask "Which customers haven't visited recently?" and get a list to reach out to. A simple text or call saying you've missed them can win them back. Keeping one long-term customer is worth ten new ones.

What You Can Do With TurnsIQ (Real Examples)

Business Reports & Analytics

• "Show me this week's revenue breakdown"

• "How does this month compare to last month?"

• "What services had the highest growth rate?"

Financial Intelligence

• "What's driving my best days?"

• "Which service types have the best margins?"

• "What's my average ticket value trending?"

Employee Performance Tracking

• "How many orders did each team member complete this week?"

• "Who's processing orders fastest without sacrificing quality?"

• "What's the average processing time per employee?"

Operational Optimization

• "When should I run promotions to maximize revenue?"

• "What are my slowest hours?"

• "Which services are growing in popularity?"

Customer Intelligence

• "What percentage of my revenue comes from repeat customers?"

• "Which customers are due for a re-engagement?"

• "What's my customer retention rate this quarter?"

Seasonal & Trend Analysis

• "How does this season compare to last year?"

• "What trends should I watch for?"

• "When do customers typically bring in their winter clothes?"

How TurnsIQ Actually Works (And Why It's Game-Changing)

1. Ask Naturally – Open Business Manager and type your question in plain English. No commands. No special syntax. Just talk like you're asking a colleague.

2. Get Instant Answers – TurnsIQ analyzes your real business data and delivers clear, actionable answers within seconds.

3. See the Data – Answers come with visualizations that make patterns obvious. No interpretation needed.

4. Dig Deeper – Ask follow-up questions to explore further. "Why were Thursdays so strong?" or "Which customers should I focus retention efforts on?"

5. Take Action – Armed with actual data, make decisions that move the needle. Adjust pricing, refocus marketing, optimize staffing, and grow profitably.

The Results You'll Actually See

When TurnsIQ users start asking the right questions, they typically discover:

• Untapped revenue – Services or day-parts that could generate significantly more with targeted marketing or pricing adjustments

• Efficiency gains – Processes that are taking too long or employees who need additional training (or recognition)

• Profit leaks – Pricing that's too low for certain services or customer segments

• Customer patterns – When and why customers leave, and which ones are most valuable to retain

• Seasonal opportunities – Business cycles you can prepare for and capitalize on months in advance

Real owners are already seeing 10-20% improvements in profitability within the first month just by making data-informed adjustments. The best part? The data was always there. They just needed to see it clearly.

Why This Matters Now

The laundry and dry cleaning industry is more competitive than ever. Your customers have options. Your labor costs are rising. Your margins are under pressure. You can't afford to leave money on the table, and you can't waste hours analyzing spreadsheets.

The owners who will thrive in the next few years won't be the ones who work hardest. They'll be the ones who make the smartest decisions, fastest. TurnsIQ gives you that competitive advantage.

Getting Started Is Simple

1. Update Business Manager to version 0.0.8.1 or later

2. Navigate to the TurnsIQ section in your dashboard

3. Ask your first question – We recommend starting with "What are my top-performing services?" or "Which days generate the most revenue?"

4. Explore your data – Follow up with questions until the patterns become clear

5. Take action – Use your insights to make one decision today that improves your business

Your First Three Questions Should Be

We recommend starting here to get the most value:

1. "What are my top-performing services this month?" – Understand what's actually making you money

2. "Which days generate the most revenue?" – Find your true peak times and align your staffing

3. "Which customers haven't visited recently?" – Identify your at-risk loyal customer base and reconnect

These three questions alone will give you insight into where your best opportunities are right now.

Conclusion

Running a successful laundry or dry cleaning business doesn't require luck or working harder. It requires seeing your business clearly and making data-informed decisions. TurnsIQ does the heavy lifting of analysis so you can focus on what you do best – building a great business.

Your competitors are probably still running on hunches. That's your advantage. Use TurnsIQ to see what they can't see, decide what they can't decide, and grow while they're still wondering why they're stuck.

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